Returns

Returns

14 days right of return

You can return articles within 14 days – it is only important that the articles are unused and show no signs of use. Be careful not to remove attached labels.

To make a return, E-Mail us to let us know that you would like to return your purchase. We will provide you with a return code. You can then send the goods to the following address:

Betachek Customer Support
Betachek GmbH
Am Dorbach 12
52076 Aachen
Deutschland

Betachek guarantees a full refund of the purchase price for returned items purchased from the Betachek online store, provided all items are returned in the same condition as they were when they were received.

This means that the articles, including their packaging, must not be used, damaged, soiled or changed in any way.

This is essential in relation to blood testing equipment to prevent cross-contamination and disease transmission, and to ensure that hygiene and sterility are maintained. These products cannot be returned after use. If the sterile packaging of the product is opened, unpacked or tampered with, the product is considered used and cannot be returned.